Did you know that SpiceCRM has introduced a groundbreaking feature tailored to streamline access rights within departments? Here’s the scoop! Effortless Access Management: Say goodbye to access rights headaches! With SpiceCRM Organizational Units, we’re making access rights simpler and more intuitive than ever before. Unit-Based Organization: Departmental Divisions; navigate seamlessly through designated units aligned with […]
Category: CRM
What is lead vs. opportunity?
One of the most common questions asked by both newcomers and seasoned sales veterans is ‘What is the difference between a lead and an opportunity?“. A common term used by salespersons is ‘prospect’. So what does it all mean? A ‘lead’ is an unqualified prospect. An ‘opportunity’ is a qualified prospect. […]
What Is CRM?
Pretty much any organization that interacts with people and companies should have a CRM. What is a CRM? CRM stands for ‘Customer Relationship Manager’. Although a CRM is often deployed to manage the sales funnel for a company, it can also be very effective to manage an organization’s business workflows beyond the scope of tracking […]